Rita is a recognized leader in CLM system implementation, bringing over 20 years of expertise to the field. She has successfully implemented CLM solutions for 50+ organizations worldwide across diverse industries, including biopharma, healthcare, financial services, non-profits, and universities. With deep expertise in CLM, coupled with exceptional strategic insight, process design, change management, and training, Rita anticipates and resolves her clients’ complex challenges, optimizes contract processes, and empowers them to transform their contract management operations. Her ability to forge strong relationships, drive innovation, and deliver impactful results positions her as an influential force in the industry.

Ian is a seasoned sales and professional services leader with over 20 years of experience delivering Contract Lifecycle Management (CLM) solutions across North America, EMEA, and APAC. He has worked across industries like Healthcare, Technology, Transportation, Financial Services, Government, and Manufacturing, helping organizations maximize the value of their CLM investments. With deep expertise in CLM implementation for complex enterprises, Ian aligns technology with business needs to streamline contract processes, improve compliance, and enhance efficiency. Passionate about delivering results, he helps businesses optimize their contract management strategies through innovative solutions, best practices, and a customer-centric approach that drives long-term success.

Jim, with 40 years in software services and 25 years in Contract Lifecycle Management leadership, excels in solving organizational contracting issues, conducting CLM assessments, and leading Program and Change Management phases for CLM system implementations. He has extensive experience guiding enterprise CLM transformations and has participated in more than 400 implementations across various industries. Jim's deep understanding of organizational contracting challenges, coupled with his ability to visualize tailored solutions and optimize workflows, makes him a valuable asset in driving customer success and adoption, bringing unparalleled expertise to enhance any customer's current state and future growth.

Mark is an experienced project manager and implementation consultant with over ten years of expertise in Contract Lifecycle Management (CLM). He has successfully guided dozens of companies through new implementations, ongoing support, and integration development, ensuring seamless adoption and long-term success. With a strong background in Power BI, data analysis, and system optimization, Mark helps organizations unlock the full potential of their CLM solutions through actionable insights and optimized system integrations. Passionate about driving efficiency, he specializes in aligning technology with business needs to enhance contract management processes, improve scalability, and deliver measurable value.

Rob brings nearly 40 years’ experience in commercial applications, 25 of which have been focused on CLM for both application and legal services. His expertise encompasses both business and technical operations, serving as a vital bridge between stakeholders and technical solutions. He consistently refines and finalizes designs in collaboration with stakeholders, then works closely with technical teams to translate these designs into functional application processes. His work experience spans a diverse set of industries, including medical devices, financial and insurance services, biopharma, healthcare, government services, consumer products, and hi-tech, and a wide range of leading vendor products, including Conga/Apttus, Icertis, Malbek, and ContractPodAI.

Eric has nearly a decade of experience with CLM applications, SaaS implementations, and solution engineering. He has implemented enterprise-level systems from the ground up and has brought new value and optimization to existing systems. His expertise extends to system integrations, workflow automation, and tailored configurations that maximize value for organizations. Customers frequently commend his ability to lead live User Training sessions, create comprehensive instructional materials, and provide hands-on support. Eric's deep technical knowledge, combined with his strong communication skills, ensures seamless system adoption and user engagement. He holds certifications in Conga CLM, Conga Contracts, and is a Certified Salesforce Administrator.